§ 9 Revocation instructions

Right of revocation

You have the right to revoke your contractual declaration within fourteen days in text form (e.g. by post, fax, e-mail) without giving any reasons or – in case you have received the goods prior to this deadline – by returning the goods. The deadline shall commence on receipt of these instructions in text form, however not prior to receipt of the goods by the recipient ( where similar goods are delivered on a recurring basis, then not prior to receipt of the first partial delivery) and also not prior to fulfilment of our information obligations in accordance with Article 246 § 2 together with § 1 Paragraphs 1 and 2 EGBGB. In order to exercise your right of revocation it is sufficient to inform us of your decision to revoke this contract within the named revocation deadline or by returning the goods within the named revocation deadline. Your revocation should be addressed to us at:

-   GOLDBLACK Premium Accessoires GmbH & Co. KG

-   Hauptstr.367, 51143 Köln

-   info@goldblack.de

-   www.goldblack.de

Consequences of revocation

In the event of an effective revocation the mutually received benefits/goods/payments are to be returned and any possible profits drawn (e.g. interest) are to be refunded. In case you are unable to return the received benefits/goods (benefits of use) to us either in total or partially or in a deteriorated condition, you are required to offer a compensation of equal value. You are only liable for deterioration and usage made thereof, if the utilization or deterioration is due to a usage exceeding the conventional testing of features and functionalities. The terminology ‘testing of features and functionalities’ refers to the testing and trying out of the respective goods the way it is commonly possible and customary in a store. Goods that can be dispatched by parcel may be returned at our risk. You are required to pay the shipping costs of returns if the goods delivered are as ordered. Goods that cannot be dispatched by parcel will be collected from you. Obligations to refund payments must be fulfilled within 30 days. The deadline commences for you by sending the revocation or by returning the goods, for us on receiving it or them.

End of revocation instructions

Returns

We will happily refund items within 14 days of receipt, Providing it is returned in original packaging with no signs of use or misuse.

USA, Europe and Rest of the World Returns

Please use the contact us form and describe in detail your return. We will contact you shortly after with return instructions. Please declare your order number.

Important

Please ensure that you clearly mark the goods as returned goods on any customs or postal forms, otherwise the package will return. All returns must be sent by registered mail.